Business systems and technology for Australian businesses

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We build the systems a business sells, operates and decides with.

HPCR identifies the commercial opportunity, designs the strategy, then builds and integrates the system: commercial websites, pricing and booking platforms, operational software, portals, CRM automation and management reporting, hosted, secured and supported by the same team, and measured for what changes.
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See the work
Operations dashboard
Transfer operations dashboard showing bookings, revenue, invoicing and driver payout panels with seeded demonstration data
Driver portal
Driver portal listing today's and upcoming assigned jobs with vehicles and payouts, seeded demonstration data
The booking and operations platform HPCR built for Sunshine Coast Private Transfers: pricing, scheduling, drivers, customers and invoicing in one system. Seeded demonstration data.

One connected platform replaced booking friction, manual scheduling and owner dependency.

Sunshine Coast Private Transfers ran on the owner's attention: an older, heavily customised booking package, spreadsheets and phone calls between every step. HPCR designed and built the replacement end to end, from the new website and booking journey to scheduling, driver workflow, communications and invoicing.
Customer booking
Pricing and payment
Scheduling
Driver workflow
Communications
Account invoicing
Management
Bookings management table with filters, statuses, vehicle and driver assignment and payments, seeded demonstration data
Every booking, its payment, vehicle and driver, in one operational view. Seeded demonstration data.
Booking flow step showing passengers, luggage and a live fare estimate
The new booking journey, built by HPCR: live fare estimate as the details change
Customer dashboard listing upcoming, past and cancelled trips with statuses and rebooking actions, personal details removed
Customer self-service: upcoming and past trips
A booking made online prices itself, takes payment, is allocated a vehicle and appears in the driver's portal, while confirmations and reminders send themselves. Nobody re-types anything in between.
The owner estimates the system removes several days of manual administration each week, and the business no longer depends on one person relaying information for it to function.
How the platform works

Most clients arrive asking for one of these. They stay because the three work as one.

Layer one

Brand and commercial websites

Public platforms that position the product, educate the buyer and create demand. Built to be measured, not admired.
Quadrant Farming Solutions
Stalosan F · X-Zelit
The Rocks Yandina
Sunshine Coast Private Transfers
Stalosan F website home page
stalosan.com.au, designed and built by HPCR
Layer two

Customer tools and operational software

The part of the business a customer or a staff member actually touches: instant pricing, bookings, portals, locators and calculators.
Stalosan F stockist locator showing nearby stockists
Sunshine Coast Private Transfers website with instant booking widget
Instant event pricing at The Rocks · Stalosan F stockist locator · the new SCPT booking site
Management attention, generated from CRM data on the reporting layer HPCR built. Demonstration data.
Layer three

Sales and management systems

What management sees on Monday morning: stockist onboarding, CRM automation, pipeline and campaign reporting, and the compliance and training evidence behind it.

Quadrant sells through other people. So we built the system those people sell with.

Brand
Education
Calculators
Stockist discovery
Onboarding
CRM
Management visibility
Quadrant Farming Solutions website home page with brand portfolio panel
Quadrant Farming Solutions corporate site
X-Zelit stockist locator showing nearby rural suppliers for an entered Brisbane address
X-Zelit stockist locator: suburb search, distance sorting, directions, call and email
X-Zelit milk fever cost calculator
X-Zelit milk fever cost calculator

Stockists are onboarded by a system, too

Every new stockist enters an automated onboarding and education sequence HPCR designed on the client's HubSpot: nine emails across three weeks, practical resources on every send, forms and human follow-up where it matters, and engagement recorded against the company record. It runs live in controlled client testing.
Day 0 of the onboarding sequence: the product story in one line a busy store can use. Public-safe derivative.
HubSpot workflow enrolment logic for the stockist onboarding sequence with record updates and an automated email step
The enrolment and engagement logic behind it, in HubSpot
Two product brands, one parent.
Stalosan F and X-Zelit each get a site that sells the product on its own terms, without fragmenting the Quadrant brand.
Calculators do the selling.
A farmer works out their own bedding cost or milk fever exposure, then arrives at the stockist already convinced of the numbers.
Reporting closes the loop.
Onboarding, sales activity and pipeline land in the CRM, and a dedicated reporting layer answers the questions management actually asks.
Live now:
stalosan.com.au ↗ x-zelit.com.au ↗ Read the full case study

From market opportunity to a complete proprietary platform.

No client asked for Cleverer. HPCR saw the gap and built it as a product in its own right: a cyber compliance platform that helps organisations collect and maintain evidence of the reasonable steps they are taking to protect customer data, with controls, policies, integrated training and reporting in one place.
It is the clearest answer to whether we can conceive something substantial, build it securely and keep running it.
The evidence timeline: actions, decisions and reminders recorded over time
How we built Cleverer
The Cleverer executive dashboard. Fictional demonstration tenancy.
Controls
Evidence
Policies
Training
Certification
Reporting

An instant wedding quote at two in the morning.

The Rocks Yandina expected a website redesign. HPCR identified that the venue's pricing knowledge was its most valuable commercial asset, and built it into an instant pricing system that answers customers immediately and captures every enquiry by name.
Before HPCR
The previous website
Built by HPCR
Plan Your Event instant estimate itemising packages and catering with a total, and an option to email the estimate
The Plan Your Event journey: itemised estimate, enquiry captured
Automated follow-up
The automated follow-up as it arrives. Test send to an HPCR address.
Reporting
Estimator analytics: starts, estimates, enquiries. Shown with test data.
25 to 30
qualified pricing enquiries a week, as the venue reports
1 hour
to a manual quote before, once staff were available
5x
busier across enquiry channels, as the business reports
The venue reports receiving approximately 25 to 30 qualified pricing enquiries per week. A qualified enquiry is a completed pricing journey with name and email supplied.
Read the full case study

The supporting systems around every build.

Clearview reporting
Weekly sales activity with movement, on the reporting layer HPCR built. Demonstration data.
Stockist onboarding
Nine automated emails across three weeks, with forms, escalation and handover.
Commercial calculators
A like-for-like product cost comparison that supports larger sales conversations.
Stalosan F calf pen cost calculator with live estimate
Customer calculators
A personal estimate from the farmer's own numbers, then the nearest stockist.

Custom WordPress functionality, built fit for purpose

Custom plugins · Hardened hosting and infrastructure · Fewer third-party dependencies
Where a site runs on WordPress, we build the functionality ourselves rather than stacking third-party plugins. Heavy plugin stacks bring security, maintenance and compatibility risk, and popular plugins can grow bloated or change hands. Custom, fit-for-purpose builds on hardened hosting give clients more control over performance, security and long-term maintainability.

Built for businesses that have outgrown their systems.

HPCR does its best work for established small and mid-sized businesses that recognise some of this:

Systems that do not talk to each other

The website, the spreadsheets, the accounting package and the inbox each hold part of the truth.

Spreadsheets and manual processes

Quotes, schedules and follow-ups that depend on someone remembering to do them.

A website that just sits there

It looks fine, but it does not price, book, capture or teach anything.

No management visibility

The questions that matter on Monday morning take someone half a day to answer.

An apparent growth ceiling

The busier the business gets, the harder the current way of working fights back.

A sense that something should be built

You know improvement is possible, but not exactly what. Identifying it is where we start.
The foundation services behind every build:
Business IT On-site and remote support Cyber security Hosting and email
5.0
Google rating
The rating comes from more than a decade of business IT support, urgent fixes and long-term client relationships. The same accountability goes into every system we build.
Read the reviews ↗

What should your business build next?

Bring us the process that costs you time, or the ceiling you keep hitting. We will identify the opportunity, tell you honestly whether a system is the right answer, and roughly what it takes to build and prove it.
Response within one business day
Sunshine Coast · Queensland
1300 540 271