Your Partner in Business IT

TL;DR – Who We Are


HPCR Technology is a Sunshine Coast–based IT solutions provider helping Australian businesses stay fast, secure, and cyber-compliant. Founded by Colin Brookes, a lifelong technology enthusiast with over 25 years’ experience, HPCR delivers reliable business IT support, cyber security, compliance, and website services with genuine care and 5-star service. We don’t just fix problems—we partner with businesses to help them grow safely and confidently in a digital world.
Delivered with Understanding and Strategic Insight

/vision

To be the leading and most trusted IT partner for Australian small and medium-sized businesses, recognised for our clear communication, comprehensive support, and commitment to enhancing their security and performance.

/mission

Our mission is to simplify technology and provide peace of mind for Australian SMEs through expert IT support, managed services, and strategic solutions. We partner closely with clients, leveraging deep technical skill and a commitment to continuous learning to reduce complexity and foster business growth.

Why We're a Different Kind of IT Partner

Welcome to HPCR Technology! If you're running a business and are tired of IT support that causes more headaches than it solves, you've found the right partner. Our founder, Colin Brookes, has been immersed in technology for over 30 years. He started HPCR Technology because he saw a clear need for IT support that truly understands and supports business objectives.
Let's face it, IT problems can bring a business to a standstill – network outages before crucial deadlines, cybersecurity threats, or systems just not keeping up. We get the pressure. Our mission is to provide expert IT solutions that are effective, easy to understand, and aligned with your business needs.

HPCR Technology difference

We Know Business Tech

Led by Colin's 30+ years of experience, our team comprises skilled professionals focused on business IT. We don't just fix things; we understand the underlying systems and their role in your operations.

No Tech Snobbery, Just Solutions

We've all encountered condescending tech support. That's not us. We're professional, friendly, approachable, and speak your language (plain English!). We focus on solving your problems efficiently and respectfully.

Business-First Mindset

It’s not just about the hardware or software; it's about what technology enables your business to do. We take the time to learn about your operations, challenges, and goals. This means we provide IT solutions that genuinely support efficiency, security, and growth.

The Power of Collaboration

Great business IT requires diverse skills. Colin collaborates with other specialists brilliant in their fields – networking, cybersecurity, cloud platforms, etc. This team approach ensures you benefit from comprehensive expertise tailored to your specific business requirements.

Your Success is Our Priority

We are genuinely invested in providing an outstanding service experience that contributes to your business's smooth operation. Our clients value our reliable, down-to-earth, and business-savvy approach, and that's the benchmark we maintain.
CEO
Founder

Colin Brookes

Colin has been navigating the complexities of IT for over three decades.

He designs, implements, manages, and troubleshoots the technologies businesses rely on.

Crucially, he combines this deep technical knowledge with sharp business insights and a focus on building strong client partnerships.

He established HPCR Technology to deliver the responsive, strategic, and reliable IT support essential for business success.

From Curiosity to Career

Technology has been part of Colin Brookes’ life since childhood. Growing up in England during the 1990s, Colin was introduced to computers and electronics by his late father, a qualified electrical engineer. From dismantling machines to re-assembling them better than before, Colin’s fascination with how things worked became a lifelong passion.

He fondly recalls watching his father repair complex machinery that others had written off, amazed by both the depth of his technical knowledge and his persistence in solving problems others couldn’t.

One of Colin’s earliest memories was “helping” save electricity by turning off computers—unaware his father had simply powered down the screens while the machines quietly crunched through another vital task.

By his teens, Colin was accompanying network engineers to industrial sites—pulling cables, configuring routers, and installing Windows NT across countless business machines (and testing each one through hundreds of restarts just to make sure the hardware behaved). He vividly remembers his father queueing up to buy one of the first retail copies of Windows 95—a symbol of how quickly technology was evolving and how deeply their family was part of it.

The Early Business Years

After moving to Australia, Colin earned a Bachelor of Business (Sales & Marketing) from QUT Brisbane, graduating with distinction. Following several senior sales and directorial roles, he settled on the Sunshine Coast, but soon realised most corporate jobs required extensive travel—something incompatible with family life.


So, in 2012, he launched Home PC Repair, a mobile IT service modelled after “Geeks 2 U,” providing on-site computer help up and down Queensland’s east coast. For several years, the business flourished—until Google banned advertising for “computer repair” keywords due to widespread scam operations impersonating tech support providers. Virtually overnight, Home PC Repair lost its primary customer acquisition channel.

Adapting and Evolving

That setback became a turning point. Rather than retreat, Colin re-focused on what had always worked best: business clients. Over the following years, he built strong, long-term partnerships with organisations that valued professionalism, integrity, and measurable results.

Today, the business has evolved far beyond home computer repairs. Under its new name, HPCR Technology—a respectful nod to the original brand—Colin and his team deliver end-to-end business IT solutions, including:
  • Managed IT services and infrastructure support
  • Cyber security and SMB1001 Cyber Compliance
  • Online training and cyber education through Cleverer Online Learning
  • Website development, hosting, and performance optimisation

How We Work

At HPCR Technology, our philosophy is simple:
Work with people who “get” us, and give them everything we’ve got.

We treat every business we support as if it were our own. We go above and beyond because we care—but we’ve learned that genuine partnerships only thrive when both sides share the same respect and reliability. That’s why we only work with clients who value transparency, communication, and paying promptly for quality service.

Our track record speaks for itself—only 5-star reviews, loyal business relationships, and consistent referrals from clients who trust us to keep their systems secure, compliant, and efficient.

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